We aim to keep the privacy policies for our apps as short as possible. As you might now, we earn money through selling apps and subscriptions, not by selling your data. With your consent, anonymized analytics data is shared with us, so that our apps can be improved even further.
In the following you can learn more about how we approach developing new apps, which principles we follow, and what that means for you.
My name is Frederik Riedel, and I am responsible at Frogg GmbH for data privacy. Our apps are available through https://frogg.io and https://riedel.wtf in different App Stores for different devices and operating systems.
If you have any questions, this if how you can reach us:
Reichenberger Str. 72
…or use our contact form.
All our apps process their data locally, on-device, and offline. This has some disadvantages, for example data can only be processed when the app is opened, but in most cases this works totally fine. Why would I transfer your user-data to any server and spend money on that CPU power, if I can provide the same user experience without?
The big advantage is: You are in full control of your data. And I don‘t have access to it. Of course, there are obvous exceptions, for example when you sign in with 3rd party accounts (like Strava or TheCrag), or when you enable iCloud sync. But these are all factors that you have under your control and that you have to enable within the app or system settings.
Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Sometimes, when users report an issue with one of our apps, we'll ask for further information to investigate the issue. This can include screenshots and anonymized session data exports from the apps, or crash reports. Submitted data is not shared with any third party. Its sole purpose shall remain to investigate and resolve the reported issue (e.g. inaccurate tracking of climbs) and helps me to improve the algorithm as test data. If you wish to delete your information you can always request this via email (firstname.lastname@example.org).
In case you decide to submit your overall climbing score to the leaderboard, your overall climbing distance and nickname, including an anonymized unique identifier, are submitted to the server. The unique identifier is necessary to sum up your scores on the server. Otherwise, each submitted score would stand for itself which wouldn't really make sense, right?
Redpoint collects a variety of sensor data from your Apple Watch in order to provide helpful climbing feedback:
Accelerometer and gyroscope data are being used to classify movements. The result (climbing or not climbing) is being used to create climbing statistics, such as ascended altitude. If available on your Apple Watch model, barometer and altimeter data is being used to calculate relative altitude changes. Heart rate data is being collected in order to visualize and correlate it with climbing activity. All collected data is submitted to Apple's Health app in order to “Close your Rings”.
Make sure to follow the gym’s rules at all times. Some gyms do not allow to wear watches or fitness trackers while climbing. Make sure to have appropriate protection for your device. There are plenty of options available for Apple Watch (e.g. cases) to protect it from being scratched or damaged while climbing. Some people also prefer to wear a sweatband over their watch. When climbing with an iPhone, make sure that it’s secured from falling down (e.g. in a pocket with zipper or in a case wrapped around your arm). Do not attempt to look at the screen while climbing. Redpoint is running in the background. Start the workout before you start climbing. Focus on your climb while on the wall. Log your grade when you’re back safe on ground.
In case you decide to sign up for one of our newsletters to stay up to date with news regarding the development of our apps, you agree to receive emails from us as long as you stay subscribed. You can withdraw your agreement at any point by canceling your subscription via a provided link in the newsletter or via email (reply or email@example.com).
You can view the imprint here.